06 Staff appreciation
Tips become a natural part of payment
When paying, guests choose the tip amount or percentage for the waiter who served them.
The guest journey
Before payment is completed, Potok offers a percentage, a fixed amount or the option to continue without a tip. The recipient is determined by the current service data.
01
Moves to payment
Opens the current bill and chooses an available payment method.
02
Sees the options
Sees several clear options and can enter a custom amount.
03
Confirms the choice
Sees the bill and tip amounts separately before paying.
04
Completes payment
Receives confirmation without an awkward conversation about tips.
What changes on the floor
Guests can thank staff without an awkward pause, while the restaurant gets a clear, manageable flow.
01
A clear choice
The guest makes the decision independently in a calm interface.
02
Linked to the waiter
The flow can be linked to the waiter serving the table.
03
Flexible settings
The restaurant sets the suggested percentages and display rules.
Tip distribution is configured separately from the main bill
The way tips are accepted, recorded and paid out depends on the selected service and the restaurant’s legal structure.
Device
Potok
→
- serving staff identifier
- percentage or fixed amount
- separate display of amounts
- confirmation sent to the tips service
→
Restaurant system
iiko / r_keeper / API
See “Tips for the waiter” on a live device
We’ll show the guest journey and identify the integration requirements.