02Order continuation
One more drink without interrupting service
Drinks, dishes, and extras can be ordered at any point during the visit without looking for a waiter again.
The guest journey
The device remains available throughout the visit. Guests return to the menu, add new items to the current table, and send the additional order when they actually need it.
01
Returns to the menu
Opens categories from the home screen without starting the service flow over.
02
Chooses extras
Adds drinks, desserts, or additional dishes.
03
Sees the current context
Understands which table and visit the new submission belongs to.
04
Sends an additional order
New items are sent to the kitchen as a separate event within the current service flow.
What changes in the dining room
The restaurant can follow the natural rhythm of the visit, while guests can order more without extra gestures or waiting.
01
No missed moment of demand
Guests do not have to postpone a decision while the waiter is busy with another table.
02
More opportunities for upselling
Recommendations can be connected to the time of the visit and items already selected.
03
A clear event flow
The initial order and later additions remain linked to the same table.
The additional order continues the current visit
The system preserves the connection to the table number and active order. The specific way checks are combined depends on the POS system and integration settings.
Device
Potok
→
- link to the open table
- separate submission time
- synchronization of the current total
- status tracking for new items
→
Restaurant environment
iiko / r_keeper / API
See “Order More Without Waiting” on a live device
We will demonstrate the guest journey and define the integration requirements.