11Content at the point of decision

The offer appears when the guest is ready to choose

Promotions, seasonal offers, and relevant add-ons appear at the moment of choice.

Illustration of a seasonal dish recommendation on the Potok terminal
A contextual offer leads directly to adding an item to the order.

The guest journey

The screen can show the restaurant’s own promotions, dish recommendations, seasonal items, and approved advertising materials on a scheduled display plan.

01

Sees the current offer

Content appears on the start screen, in the menu, or next to a relevant item.

02

Opens the details

Reviews the ingredients, promotion terms, or advertising material.

03

Adds it to the order

If the offer relates to the menu, the guest can purchase it without searching for the right category.

04

Returns to service

The advertising flow does not block ordering, calling a staff member, or payment.

What changes in the dining room

The screen helps the guest while also becoming a controllable point of promotion inside the restaurant.

01

No new printing

Materials can be updated centrally for selected dining rooms, locations, and periods.

02

Contextual presentation

The recommendation is linked to a category, time of day, or stage of the visit.

03

Measurable actions

With analytics enabled, impressions, opens, and transitions to the target action are tracked.

Content is managed separately from restaurant operations

The CMS handles content and scheduling, while the menu connection can lead the guest from a banner to a specific dish or promotion.

Device

Potok

→

  • images, video, and interactive content
  • schedules and device groups
  • links to menu items
  • impressions and target actions

→

Restaurant environment

iiko / r_keeper / API

See “Promotions and Recommendations” on a live device

We will demonstrate the guest journey and define the integration requirements.