08 Visit transparency
Guests see the items and total before paying
Guests see confirmed items and the current order total before moving to payment.
The guest journey
The device displays the confirmed items at the table, quantities and total. The data shown is determined by the integration with the restaurant’s management system.
01
Opens the bill
Moves from the main interface to the current order summary.
02
Checks the items
Sees item names, quantities and the available cost breakdown.
03
Spots a discrepancy
Calls a staff member if needed, without moving to payment.
04
Chooses an action
Returns to the menu, leaves a tip or starts payment.
What changes on the floor
Guests can keep track of spending during the visit, and questions can be resolved before payment.
01
Fewer surprises
The guest sees the total in advance and can ask a question before paying.
02
One clear finish
The current bill connects reordering, payment and tips in one flow.
03
Up-to-date data
With an integration in place, the screen updates from confirmed operations in the restaurant system.
The restaurant system remains the source of the total
Potok displays the data it receives and the guest’s actions, while the restaurant’s core system determines discounts, taxes and totals.
Device
Potok
→
- confirmed items
- discounts and rewards
- current total
- payment readiness status
→
Restaurant system
iiko / r_keeper / API
See “Current bill” on a live device
We’ll show the guest journey and identify the integration requirements.