01 Self-service ordering at the table
The menu becomes a clear path to a completed order
Guests choose dishes and place orders directly on the Potok device installed on the table.
The guest journey
Guests browse categories, photos, and dish details on the Potok screen, choose modifiers, and submit their cart without waiting for a staff member to become available.
01
Opens the menu
From the start screen, the guest selects the menu and immediately sees current categories and available items.
02
Builds the order
Adds dishes and chooses sizes, add-ons, and other restaurant-defined options.
03
Reviews the cart
Before sending it, the guest checks the items, quantities, comments, and total.
04
Confirms the order
The order is assigned to the table and sent to the connected restaurant system.
What changes on the floor
Guests order when it suits them, while the team receives a complete request linked to the table.
01
Less manual entry
The guest’s selection is captured in the interface before the order reaches the staff.
02
Up-to-date presentation
Menu changes and out-of-stock items can be reflected on all devices centrally.
03
Relevant add-ons
Drinks, sauces, and extras are suggested in the context of the selected dish.
The order is linked to the table and restaurant system
After confirmation, Potok creates a structured order. The transfer method depends on the agreed integration and the restaurant’s processes.
Device
Potok
→
- table number and guest session
- items, quantities, and modifiers
- dish or order comment
- order acceptance status
→
Restaurant system
iiko / r_keeper / API
See “Order from Menu” on a live device
We’ll show the guest journey and define the integration requirements.